Water and Sewer Billing Department

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In November of 2002, the Village of Whitehouse abandoned their well system and connected to Lucas County Water System, who, in turn, contracts with the City of Toledo for water. The use of a private well for consumption, watering, or other use is prohibited providing there is a public water line available within two hundred feet (200') of a property line.

The Village of Whitehouse operates its own sanitary sewer system by pumping the sewage through one of our various lift stations to the Regional Pump Station located on Finzel Road where it is pumped to the Lucas County Wastewater Treatment Plant on Jerome Road.

The owner of all houses, buildings or properties used for human occupancy, employment, recreation, or other purpose, situated within the Village and abutting on any street, alley or right-of-way in which there is now located or may in the future be located a public sanitary sewer, is required at his expense to install suitable toilet facilities therein, and to connect such facilities directly with the proper public sewer in accordance with the provisions of the ordinance, within ninety (90) days after date of official notice to do so, provided that said public sewer is within one hundred (100) feet of the property line. Current policy requires that if you reside in a home or business which is served by a well and/or septic tank and a public water main and/or sanitary sewer is available to you, you must connect at the time that your well or septic tank/leach field fails or becomes inadequate

In an effort to assure the efficient operation of our water distribution system, the Water Department will make every effort possible to conduct routine maintenance by flushing and replacing hydrants. When possible, flushing will take place on Thursdays only. Keeping that in mind, we suggest you not wash clothes on Thursdays as you may experience discolored water for a short period of time. Although the discolored water may be undesirable for washing, it is not harmful to your health.

Robin Day, Account Clerk, is in charge of all water and sewer billings. She has been with the Village of Whitehouse since 2004 and received her Associates Degree in Accounting from Owens Community College. She lives in Whitehouse with her husband, Jeff and their two sons, Tyler and Brandon, who both attend school in the Anthony Wayne district.

If you have questions concerning your water and sewer bill, please feel free to contact Robin at 419-877-5383 or by e-mail at rday@whitehouse.ohio.gov