Water and Sewer Services

The Village of Whitehouse sends monthly bills for water and sewer usage, however, meters are read quarterly, at the end of February, May, August and November. If you do not wish to receive an estimated bill, please call Village employees at 419-877-5383 and provide your actual reading, or click here Water Meter Reading Form to send your reading by e-mail.

Bills are mailed on the first weekday of each month and are due on the 15th of the month at 5:00 pm (if the 15th falls on a weekend, the actual due date is printed on your bill). If for any reason you do not receive your monthly bill, please call so that your payment is not late and subject to a 10% penalty.

NOTE: As of July 1, 2007, a $9.00 monthly refuse fee will be added to your water and sewer bill. It will be listed on the bill as "R" for refuse.

Water

In November of 2002, the Village of Whitehouse abandoned their well system and connected to Lucas County Water System, who, in turn, contracts with the City of Toledo for their water.

In an effort to assure the efficient operation of our water distribution system, the Water Department will make every effort possible to conduct routine maintenance (ex: flush hydrants, replace hydrants, etc.) on Thursdays only. Keeping that in mind, we suggest you not wash clothes on Thursday as you may experience discolored water for a short period of time. Although the discolored water may be undesirable for washing, it is not harmful to your health. We appreciate your cooperation in this matter.

The use of a private well or point for consumption, watering, or other use is prohibited providing there is a public water line available within two hundred feet (200') of your property line. Current policy requires that if you reside in a home or business which is served by a well and a public water main is available to you, you must connect to the water main at the time that your well fails.

Sewer

The Village of Whitehouse operates its own sanitary sewer system by pumping the sewage through several lift stations to the Regional Pump Station located on Finzel Road where it is then pumped to the Lucas County Wastewater Treatment Plant on Jerome Road.

The owners of all buildings or properties used for human occupancy, employment, recreation, or other purpose, within the Village and abutting on any street, alley or right-of-way in which there is now located, or may in the future be located, a public sanitary sewer, is required to install suitable toilet facilities. Such facilities must be connected to the public sewer within ninety (90) days after date of official notice to do so, provided the public sewer is within one hundred (100) feet of the property line.

If you occupy a home or business which is currently using a septic tank but a sanitary sewer is available to you; you must connect to the sanitary sewer at the time at which your septic tank or leach field fails or becomes inadequate.